The Challenge of Change

When I brought my usual brand of laundry detergent home and went to place it on the shelf… it wouldn’t fit. Perplexed, I inspected the bottle and compared it to the nearly empty one it was scheduled to replace. The brand was the same, the volume was the same, it even had the same fresh scent, but for some reason, the cap design had changed. This bottle had a taller cap than its predecessor. I couldn’t see a benefit to [...]

By |2021-06-17T04:53:09-05:00June 17th, 2021|Leading|0 Comments

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