Consistency is Credibility: The Leadership Habit That Builds Trust Faster Than Charisma

If Trust Is the Goal, What Builds It? Trust gets a lot of attention in leadership conversations—and for good reason. A couple of weeks ago, I wrote about what I call the “Trust Tax,” the hidden cost teams pay when trust is low. It shows up in rework, overcommunication, missed expectations, and a general slowing down of progress. But here’s what I want to build on: If low trust is expensive, then the question becomes—what actually builds it? Because it’s [...]

By |2026-04-02T12:16:28-05:00April 2nd, 2026|Leading|Comments Off on Consistency is Credibility: The Leadership Habit That Builds Trust Faster Than Charisma

The Leadership Energy Crisis: Why Great Leaders Are Burning Out (and What to Do About It)

Excellence doesn’t just require strategy. It requires energy. And right now, many leaders are operating in a deficit. Not because they lack capability. Not because they lack commitment. But because they are leading through constant change, rising expectations, and emotional demands—without enough recovery, support, or space to think. We don’t talk about this enough. But we should. Because leadership isn’t just about what you know. It’s about how you show up. And how you show up is driven by your [...]

By |2026-03-18T14:36:13-05:00March 18th, 2026|Leading|0 Comments

The Trust Tax: The Hidden Cost of Low-Trust Teams (and How Leaders Reduce It)

Excellence doesn’t happen by accident. In healthcare—and in any high-stakes environment—leaders don’t get the luxury of “good enough.” Outcomes matter. People matter. And the way teams work together determines whether excellence is sustainable… or just a temporary sprint held together by sheer willpower. That’s why trust isn’t a “nice-to-have.” Trust is the invisible infrastructure of performance. When it’s strong, teams move faster, collaborate better, speak up sooner, and recover quicker. When it’s weak, organizations pay a price—even if it doesn’t [...]

By |2026-03-04T14:01:25-06:00March 4th, 2026|Leading|Comments Off on The Trust Tax: The Hidden Cost of Low-Trust Teams (and How Leaders Reduce It)

Working Out Loud – 3 Steps Teams Need for Effective Collaboration

Most sports require teams. And one thing teams absolutely require is effective collaboration and communication. Let me take my favorite sport—track and field—and one of my favorite events: the 4x100 or 4x400 meter relay. (Honestly, pick any relay. The principle holds.) Your leg of the race means nothing if you fumble the handoff.If you drop the baton.If you aren’t in the exchange zone at the right time. You could run the fastest split of the entire field and still lose [...]

By |2026-02-20T09:01:23-06:00February 18th, 2026|Leading|Comments Off on Working Out Loud – 3 Steps Teams Need for Effective Collaboration

Introvert or Extrovert? It’s More Complicated Than You Think

One of the most misunderstood dynamics in the workplace—and even in our families—is the idea that people are either introverts or extroverts. Full stop. As if it’s binary. But personality doesn't fit neatly into checkboxes. The reality is that introversion and extroversion operate along a spectrum—and most of us land somewhere in the middle. That nuanced understanding can transform how we relate to others and show up in our leadership. Meet the Social Introvert (Yes, That’s a Thing) How many [...]

By |2025-07-20T18:59:10-05:00July 22nd, 2025|Leading|0 Comments

Faith at Work: Respect, Grace, and the Gentle Invitation

The Most Spiritual Act at Work Might Be Respect One of the most spiritual things we can do in the workplace isn’t preaching or praying out loud—it’s respecting and appreciating someone else’s faith practice. At its core, honoring another’s beliefs reflects the grace that Jesus modeled throughout His ministry. Much of the New Testament is filled with stories of Christ engaging people where they were, not forcing them into belief, but inviting them through compassion, humility, and truth.   An [...]

By |2025-06-27T11:16:29-05:00June 26th, 2025|Culture & Inclusion, Leading|0 Comments

If You Want Something Done Right…

Many leaders fall into the trap of completing this phrase the traditional way: “If you want something done right, do it yourself!” However, in today’s collaborative and inclusive workplace, this mindset is not just outdated—it’s detrimental to team development, psychological safety, and organizational success. […]

By |2024-10-24T04:30:11-05:00October 23rd, 2024|Leading|0 Comments

A new perspective on bias

We’re in control after all!  We have long been told that the majority of actions, decisions and behaviors are driven by our unconscious mind – the ‘hidden’ part of us where our attitudes, beliefs and biases reside. A new book has turned this concept on its head – literally turning Freud’s iceberg upside-down to illustrate that the majority of our existence is conscious – and we have access and control. Doing otherwise is an abdication of responsibility says Professor Ben [...]

By |2024-04-30T21:24:05-05:00April 30th, 2024|Leading|0 Comments

How Patterns Can Help You Discover Your Leadership Superpower

As a self-confessed Marvel geek, I love seeing the transformation of ‘ordinary Joe/Jo’ into superhero and I believe that while we can’t all scale buildings and win intergalactic battles, we do all have a unique leadership superpower – some capacity, skill or quality that sets us apart and elevates organizational performance. However, unlocking our true heroic potential requires looking inward first and a great place to start is by analyzing our impact patterns.  […]

By |2024-04-03T00:19:01-05:00April 3rd, 2024|Leading|0 Comments

Leading with Emotional Agility: The Next Frontier of Emotional Intelligence

Emotional intelligence has long been touted as vital for leadership success. But research now shows emotional agility – how gracefully you navigate internal shifts – is equally crucial. Leaders who can flow between feelings not only perform better themselves but are able to lead high performing teams and model desirable behaviors. […]

By |2024-02-05T18:05:38-06:00February 5th, 2024|Leading|0 Comments
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