Listening Beyond Words: Sometimes the Loudest Conversations Never Use Words
As leaders, we're taught to listen. Not just to the words people say, but to the concerns behind them. The hesitation. The excitement. The frustration. We learn that behavior often communicates more than conversation ever will. I've found that's just as true at home. One of my sons developed a habit in college of experimenting with his hair. First it was black. Then blonde. Then pink. Then gray. Every few months there was something new. I have to admit, it [...]








