“In the past jobs were about muscles, now they’re about brains, but in the future they’ll be about the heart.” Dame Minouche Shafik, President of Columbia University This quote reflects a profound transition underway in our relationship with work.   In previous eras, labor was largely driven by physical human effort and endurance. Then, the knowledge economy ushered focus towards intellectual capacity over manual skills. However, research shows that emotional intelligence (EQ) will soon eclipse both physicality and intellect as the [...]