The strategy is approved. The announcement has been made. The implementation calendar is full. Then a leader leaves the meeting, returns to their team, and says, “Let’s wait and see how this plays out.” That one sentence can tell you more about organizational readiness than a room full of nodding heads. We expect leaders to champion change. But leaders are also experiencing it. They may be questioning the direction, worrying about their teams, or wondering whether the expertise that made [...]